Start with repair versus replacement. A chip smaller than a quarter, or a crack shorter than a few inches and out of the driver’s direct line of sight, can usually be repaired the same day for far less than a new windshield, and comprehensive insurance often covers it at little or no cost. Once damage spreads into a long crack, reaches the edge of the glass, or sits directly in front of the driver, replacement is the safer call. A reputable shop will tell you honestly which one you need.
If your vehicle has a camera mounted near the rearview mirror for lane-keeping, automatic braking, or adaptive cruise, that camera looks through the windshield and must be recalibrated after any replacement. Skipping this step can leave those safety systems misaligned. When comparing Wilkes-Barre shops, confirm they perform ADAS calibration in-house or coordinate it, and ask for documentation that it was completed.